Delete your Klip account
Last updated: 1 October 2026
You can delete your Klip account at any time.
In the app
- Open Account and tap Delete account, below Log Out.
- Enter your password to confirm.
Without the app
If you no longer have the app installed, you can ask us to delete your account.
- Send an email to [email protected] with the subject Delete my account.
- Send it from the email address you use to sign in to Klip, so we can confirm the account is yours.
- We will confirm the deletion by email within 30 days.
If you are the only Admin of a venue. We recommend making another team member Admin first, so the venue and its records stay with them. If you delete your account without doing so, the whole venue and all of its data are deleted, and your team loses access.
What is deleted
- Your login: email address and password
- Your profile photo
- Your notification settings and device tokens
What the venue keeps
The checklists you submitted are part of your venue's work records, and the venue may need them for inspections. They are kept for the retention period of the venue's plan, and then deleted. Your name stays on those records so the venue knows who completed each one.
If you want your name removed from a venue's records, contact that venue, or write to us and we will pass your request on.
Deleting a whole venue
If you are an Admin and want to close your venue and delete all of its data, write to [email protected] from your account's email address.